If Pennsylvania is the premier destination for east coast gambling, then Parx Casino is undoubtedly its crown jewel.
Parx Casino launched its online casino product, in partnership with platform and game provider GAN, in July 2019. The highlights of the product are apparent right out of the gate, as many of them are centered around the excellently crafted desktop and mobile interfaces. Parx also excels in the areas of depositing options and sports betting platform integration.
But there are several categories in which it flounders, particularly game selection, loyalty, and at least for now, cash outs. We’re running under the assumption that most of the site’s deficiencies will be fixed in time, but for now, this is what we have to work with.
Read on to see our complete review, covering everything you need to know about Parx Casino online, including its welcome bonus for new players.
Parx online casino bonus offer – October 2019
Parx Casino currently offers the largest monetary cap on its welcome bonus of any online casino operator in the Commonwealth: a 100% match up to $500. That means players can start out on a high note, with as much as $1,000 in their accounts, while only risking $500. The promo code for this offer is PARX500.
Parx online casino 2019 bonus code & details
|Parx Casino PA Promo Code||PARX500|
|Deposit Bonus||100% up to $500|
|Casino Partner||Parx Casino|
|Online Since||July 2019|
How it works
The Parx Casino bonus is pretty straightforward but there is some fine print worth keeping in mind. The bonus comes affixed with a 20x wagering requirement on slots, meaning that players that deposit $100 (and receive a $100 bonus) will have to wager $2,000 on slots until the bonus clears to their cash wallet. Likewise, $500 deposits will require $10,000 in slot play — which admittedly, is a pretty hefty amount.
Furthermore, roulette games only contribute at a 50% rate and all other games including video poker at a paltry 10% rate. So if Jacks or Better is your thing, be warned that you’ll have to turn over the bonus a whopping 200 times to convert it to cash.
The minimum deposit to take advantage of this offer is $10, and the bonus will expire within 30 days of the initial deposit. Remember, only first time depositors are eligible for this offer.
What advantages does a Parx-branded online casino have?
- Amazing interface: Parx didn’t cut any corners in designing its desktop and mobile interfaces. Not only do the visuals pop off the page, but the layout is cleverly crafted and easy-to-use. Not to mention, the layout theme blends perfectly with Parx’s main casino site. Sure, there are some kinks to work out, but overall, the interface is tops in the market.
- Experienced provider: Parx is partnered with GAN for iGaming. That’s the same platform provider that supplies services to one of New Jersey’s top online casinos: Betfair Casino. GAN brings with it years of operating in the tricky regulated U.S. market, and that should pay off dividends later on. It also means Parx online casino will house exclusive games from GAN.
- Sports betting integration: The Parx online casino platform is intimately tied to its sports betting offering, even providing a shared wallet across verticals. Better yet, players can claim both the first-time deposit bonus for online casino and a risk-free wager on their first sports bet. In the future we could even see online poker integration.
- Depositing options: Parx launched with a surprising number of depositing options: seven in total. Granted, some of them aren’t going to be used by many, but hey, at least they’re available.
What are the disadvantages?
- Game selection is weak, although at least they have blackjack
- Software has a few bugs to work out
- Withdrawals aren’t excruciatingly slow, but slow
A word on registration
Signing up for Parx online casino is a breeze, especially if you already have an XClub membership with the land-based Parx Casino in Bensalem. Simply link your account and Parx will fill in the registration details for you!
Even if you don’t have an XClub membership, signing up is a straightforward four-step process that entails providing the site with some pertinent details such as your full name, home address, and the last four digits of your SSN. The need for these details is essential so that the site can verify and protect your identity.
In order to play on Pennsylvania online gambling sites you must be at least 21 years old. You only need to be located in the state if you are playing real-money games, not for deposits / withdrawals and other account management features.
Do note that players inside PA brick & mortar casinos cannot gamble online, as per regulations. Also, those very close to the PA borders may have trouble connecting. Use WiFi if possible in these instances.
Parx online casino: Available platforms
An online casino site is only as good as its platform. Parx knows this, so it has chosen software provider GAN and its top-level executives based on their myriad experience with online sites.
Parx currently offers its online casino on desktop, and Android via a dedicated app. iOS users are going to have to wait for either a dedicated app or a mobile browser version of the software, due to recent restrictions that Apple has placed on real-money gambling apps.
Parx supports a browser based version of its online casino software, that is neatly embedded as a sub-domain of its main casino site. All that’s needed to play real-money games on the site is a stable internet connection and WiFi — which is used to enable geolocation services. The software is compatible with all major browsers, whether they be on PC (Google Chrome, Mozilla Firefox, Internet Explorer) or Mac (Safari).
From our experience, the software practically sings on desktop, offering little in the way of lag or server crashes. We did encounter a few bugs, including a particularly annoying one where we were notified of our session time two spins in a row, but nothing game breaking. Navigating games can also be a chore, as there aren’t enough filters, and the full gaming library is hidden behind a couple of prompts. Again, a minor complaint.
Otherwise, the interface is simply remarkable, featuring a cool, ultra-modern feel and plenty of aesthetic charm. The site’s graphical superiority makes its speedy performance all the more impressive.
From the Account menu, players can access a bevy of features including the cashier, their bonuses, messages, gambling history, and responsible gaming limits. The limits section is particularly cool, as players are offered more responsible gaming settings than on most other sites we’ve reviewed. It’s unfortunate, however, that players cannot set different limits for casino and sports.
All account management features are represented by visual and textual icons, and smartly categorized.
Parx online casino is available in-app on Android. Users must download the app directly from the site due to the Google Play Store’s restrictions on gambling apps.
Unfortunately, Parx only offers its sportsbook to iOS users, although we suspect that online casino games will be added eventually.
The Android app, like the desktop version, spans both the online casino and the sportsbook, which is a welcome touch.
For the most part, the Parx Casino app is a picture perfect personification of its desktop counterpart, right down to the visuals and account management features. The only real notable difference (beyond the mobile controls) is that the app does features a few less games.
Players can do all of their banking from the app, including withdrawals. And all that’s needed to play is a WiFi or 4G connection. Performance is a highlight, as the app is incredibly stable and lag free.
Banking options at Parx PA
Parx online casino came out of the gate hard, offering more depositing options than any other iGaming operator in the Commonwealth. Yeah, not all of them are the most viable options, but at least the casino is providing players with a measure of choice beyond the expected.
For deposits we have:
- Visa / MasterCard credit & debit cards: Convenient, but high rejection rates
- Parx Play+ prepaid card: Solid alternative if credit / debit card transactions fail. Load a prepaid card with a cc or checking account
- ACH eCheck VIP Preferred: Weekly limits apply. Otherwise a solid method with a high acceptance rate
- Bank wires
- Cash @ the Parx Casino cage in Bensalem, PA
- PayNearMe: Pay with cash at any eligible 7-Eleven, CVS, or Family Dollar store in Pennsylvania
The most notable omissions are PayPal and Neteller, but neither of those options are available on any PA based online gambling site yet, so we can’t really knock Parx for not having them.
Withdrawal methods include:
- ACH echeck
- Check by mail
- Cash @ the cage
- Parx Play+
Typically, in order to use any withdrawal method, you’ll have needed to use it for deposits first. The exceptions of course are cash at the cage and checks by mail. Checks are subject to $100 minimums and will take time to hit your inbox. All other withdrawal methods only require a $10 minimum.
We do have to say, that withdrawal times were less than acceptable for a legal market. Our withdrawal requests for sitting in pending for 3-4 business days. 24-48 hours should really be the max, and there are plenty of sites that adhere to those guidelines. Up your game Parx.
Game selection at Parx online casino
Parx online casino didn’t exactly launch with the widest array of games, but it did bring a few things to the table that other first-movers did not. And we’re more than confident that the operator will round out its game selection in time — just hopefully not too much time.
Slots at Parx Online
54% tax rate or not, Parx online casino does offer some pretty darn good slots, with returns in the mid-to-upper 90%s.
Games are currently supplied by NetEnt, with exclusive titles by GAN. Popular games include Hotline, Starburst, Gonzo’s Quest, and Ancient Dragon.
As solid as the games are, it’s just hard to overlook the fact that there’s less than 40 penny slots on the site, lowest among current operators. By contrast, the average New Jersey site has something along the lines of 400 slots.
Expect more slots to launch in the coming weeks, along with a progressive slot or two. If not, then Parx will be digging itself an early whole in the race for Pennsylvania iGaming supremacy.
Live Dealer games at Parx Online in PA
Live Dealer has become something of a phenomenon in the New Jersey market, with both industry frontrunners Golden Nugget Casino and Betfair Casino having adopted the format. If anyone is going to want to push Live Dealer in Pennsylvania, it’s Parx.
Reason being, Live Dealer is a way to ease its land-based players into gambling online. The opposite holds true as well, as what better way is there to entice online-only players to Parx, then to provide them with a glimpse of the facilities?
Still it feels as though Parx, and all PA online casinos for that matter, are a ways off from offering Live Dealer. Should Parx eventually go down this path, we expect it to partner with Ezugi, which powers the Live Dealer tables at Betfair NJ.
Expect it to offer the following games, at first on limited hours, but eventually around the clock:
- Blackjack: Expect multiple tables and at least 1-2 side bets. The Bet Behind feature, that allows railbirds to bet on other players’ hands, may also be an option.
- Roulette: Most likely, the roulette wheel will feature two zeroes, making it a suboptimal game. But at least players won’t have to jump over each other to place bets.
- Baccarat: This game is particularly popular in PA, and with Live Dealer Baccarat, Parx can service a theoretically infinite number of players at one table.
- Casino Hold’em: Carnival game that debuted in New Jersey in late 2017. Like poker, but without the bluffing. Generally can be played on the cheap ($1 minimum) at Live Dealer tables.
- Big Wheel: There’s probably no easier intro point to gambling than the Big Wheel. Just place a wager on a number and hope it comes up. Higher number values are more difficult to hit but pay out better. Beware the high house edge.
Blackjack at Parx online casino
Parx’s early claim to fame is that it’s the only online casino in PA to offer blackjack. PA Pro Blackjack features decent enough rules, paying out 3:2 on naturals, and allowing for splits and doubles after splits, as well as doubles on any two cards. The dealer stands on soft 17, which is another player friendly rule. All told, perfect basic strategy will result in an RTP of 99.6%.
Still, we had some pretty serious complaints about this game. First off, the graphics are just abysmal. Also, the minimum bet size of $5 is really high for a virtual blackjack game — $1 min is about the standard.
There were other oddities we observed. For instance, when the dealer is showing a Ten, Jack, Queen, or King, the game offers insurance. The odds of an Ace being in the hole are 13-to-1, and insurance only pays 2-to-1. Either this is an oversight, or an extremely predatory mechanic. Also, players that misclick (i.e. Hit on a hard 20) aren’t provided a warning from the software — it’ll just go ahead and hit the hand no matter what.
One final complaint, albeit a small one: The game is single hand only.
We’re hoping that Parx either tweaks this game, or adds better ones in the future.
Roulette games featured at Parx
Parx has two NetEnt powered roulette games: American Roulette and European Roulette. The games are essentially the same product, except that the American version offers a 0 and a 00, whereas the European version only features a single 0, and thus provides the player with significantly better player odds.
These are good looking roulette games with a ton of settings and views. Still, we’d like to see more roulette variants in time, such as Double Bonus Spin Roulette.
Other table games
Parx Casino offers EZ Baccarat, which is really just Baccarat where instead of paying a 5% commission on Banker wins, The Banker hand pushes on a three-card winning 7.
In addition, there are a couple of sidebets: Panda 8 pays 25:1 if the Players wins on a three-card 8, and Dragon 7 pays a whopping 40:1 if the Banker takes it down with a three-card 7.
Parx casino online: video poker
Parx online casino has a solitary video poker game, but at least it features a solid pay table. Jacks or Better is the 9/6 “full-pay” version of the game. Unfortunately, the game looks like a sort of cheap knock off of the standard set forth by Game King, with pretty lousy graphics and sound effects. Gameplay was slower than we would have liked.
Then again, it does return 99.54% with perfect play, so we guess we can overlook its drawbacks for now.
Does Parx online casino have a loyalty program?
Unfortunately, to date, Parx does not offer a loyalty program, and does not tie its land-based XClub rewards program to its online site.
The land-based Parx supports a robust, lucrative, and multi-tiered loyalty program, and we expect that its online counterpart will roll out something along similar lines. It may look something like this:
- Players level: Baseline tier where players enjoy free slot play, cash back on wagers, access to promotions, and partner deals with Parx Casino and its affiliates
- Premium level: All of the above plus private invite-only events, free or discounted access to amenities at Parx Casino, and slot club point multipliers
- Elite level: VIP treatment will include luxury gifts, priority seating at restaurants and events at Parx Casino, special promotional invites, and the best slot club rate
From our talks with customer service, it appears that Parx Casino is considering tying its b&m and online rewards together. We’re sort of baffled as to why it hasn’t already.
Customer service at Parx Online
Parx support is a mixed bag. On one hand, our experience with agents has been solid, with reps possessing adequate knowledge of the site. The FAQ featured on the site, while not incredibly thorough, is also decent.
Unfortunately, Parx only offers Live Chat and email support from the hours of 12 p.m. – 12 a.m. That’s pretty limited.
Additionally, there is no phone support, which is disappointing, as often, the best way to receive an answer is to speak with someone one-on-one. We hope this feature is added in the not too distant future.
More about Parx Casino
Since 2010, when the first table games went live, Parx Casino has been a full-service gaming venue, offering slots, table games, horse racing, nightlife options, and restaurants. The one facet of most eastern casinos that it doesn’t offer is a hotel.
Of the state’s 12 land-based casino, Parx generates the most revenue, nipping out closest competitor Wind Creek Bethlehem.
The casino floor features over 3,400 slots and 124 table games, which doesn’t include a brand new 48 table poker room. The new poker room, clearly inspired by the Borgata’s in Atlantic City, is built into the main casino — previously it was in a separate building, Parx East.
As far as entertainment options, Parx has rolled out the XCite Center, a full-sized concert venue featuring a variety of top-flight musical talent and guests from the world of comedy. Other options include the 360 entertainment bar, the chill Xlounge, Chickie’s and Pete’s sports bar, and a dedicated permanent sportsbook.
Parx boasts seven dining options, ranging from the quick and inexpensive (Foodies and the Earl of Sandwich), to its signature upscale and award winning restaurant, Parxgrill.
In January, 2019 Parx opened its land-based sportsbook at the casino, followed by a smaller book at the South Philadelphia Turf Club a couple weeks later. This gave Parx two of the earliest sports betting operations in the state.
Parx brings a wealth of experience to the online gaming arena, having operated a social casino site, in conjunction with GAN plc, since 2015. This made it only natural for GAN to be the provider of choice for Parx’s real-money online casino software.
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